SELLING
– We sell only not protected species. CITES are offered only in EU with documents, permits.
– live stock offered only to EU customers!!!
– all material has description of quality in proper column by:
- A1 – the best quality, without damages, marks,
- A1 to A1- – very close to A1, just only small marks possible by natural causes (flight)
- A1/A- – very small chip, scars or broken part of antenna possible (bit worse than A1, but better than A-)
- A- – chips, cracks, scars or broken antenna to repair
- A2 – missing antenna, serious damages
ABBREVIATIONS
M – male
F – female
P – pair
M/F – sex not determined
– there is no minimum order
– all specimens you receive have full collecting data
– final order have to be confirmed by seller, than you will get total invoice to pay by email in 1-3 business days
– payment should be made no later than 5 days after receiving the order confirmation. After this time, it will be canceled if we do not receive any information from the client. If You will use bank transfer please send us by email payment confirmation.
– discount (excluding frames!!!):
- shipping free – order for amount 200EUR (around 225USD)
- 10% less from total – order for amount 500EUR (around 565USD)
- 15% less from total – order for amount 1000EUR (around 1130USD)
MOUNTED SPECIMENS, RARITIES – both categories present a real photos of specimens You purchase!!!
MOUNTED SPECIMENS – category photos show the dorsal and ventral side of the specimens You purchase!!
SHIPPING
– We always do our best to protect specimens in transport, very rarly however they can be damaged during shipping. In that case, please contact us to get refund (new specimen if available or send money back)
– shippins is always combined, no matter how many items you wish to buy
– all orders paid are shipped normally in 2-4 business days
– normally parcels are in dispatch 7-14days
– We do not assume responsibility for stopping parcel by the Customs Office of the destination country!!! Client have to be sure that his import restriction will not allow to confiscate parcel or send back to seller.
– standard shipping cost is 40PLN ~ 9EUR ~ 11USD (registered priority airmail, Global Express with tracking number). For special customer order there is possibility to send parcel by curier (EMS, Fedex, UPS etc.)
PAYMENT
We accept following payment method: PAYPAL, bank transfer from worldwide customers
Paypal – we add 5% fees to total invoice
Bank transfer – customers pay only fees added by theirs own bank. Transfer from outside European Union all fees are covered by buyer.
All transactions are protected by Paypal and reliable service, with the well-known brand of Butterfly Shade.
PRIVACY
We will do our best to respect customers online privacy. We guarantee to keep secret and safe personal information as address, mails, phone numbers according to international General Data Protection Regulation (GDPR). All changes in Privacy Policy in future will be update on our website.
We do not require registration in our service to make orders. The willingness to make a purchase is an automatic acceptance of the Privacy Policy.
We need to collect only shipping addresses, emails, phone numbers to make sure yours orders will be delivered to the correct hands and on time. Other information like payment cards details are not save on our server.
About cookies – our online store supports various plugins and cookies. You can reject them, then the website may not work properly.
If you have questions about our Privacy Policy do not hesitate to contact us via mail: plbutterflyshade@gmail.com
RECLAIM AND RETURNS
– withdrawal from the purchase contract – due to European Union consumer law, you have 14 days to send back items without giving a reason, but all have to arrive to us without damages (same quality as you received). Than we send back all money including shipping cost to customer . IMPORTANT – we send back shipping cost only for the standard option in our offer . The fourteen-day withdrawal period begins on the date of receipt of the ordered goods.
– if you receive items damaged in transport or not same quality as you ordered, we replacement new specimen/-es (if possible) or send money back for it including shipping costs on both sides . IMPORTANT – we send back shipping cost only for the standard option in our offer; contact us as soon as possible to find the best way to fix problem and agree on return shipping costs. If seller will ask you to send damages items, you have 14 days to do it.
Sending address:
Butterfly Shade Paweł Lewental
Ul. Za Lasem 10
64-410 Lutom
Poland
Phone: (+48) 664 480 712
Email: plbutterflyshade@gmail.com
PROPERTY AND TRADEMARKS
The Site was created and exhibited by Butterfly Shade Paweł Lewental.
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Copy or share text, photos etc. without our permission is illegal.